Privacy Policy for Truma Control App

Last Updated: 1 January 2026

1. Introduction

Truma Control (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we handle information in connection with your use of the Truma Control mobile application (the “App”).

2. Data Collection and Usage

2.1 Information We DO NOT Collect

The Truma Control App is designed with privacy as a priority. We DO NOT:

  • Collect any personal information

  • Track your location

  • Access your contacts, photos, or other personal data

  • Use analytics or tracking services

  • Store any information on our servers

2.2 Information Processed Locally

The App processes the following data only on your device:

  • MQTT connection settings (host, port, credentials)

  • Temperature and system status data from your Truma heating system

  • User preferences and settings

  • Error codes and system status information

This data never leaves your device and is not transmitted to us or any third parties.

3. MQTT Connection Data

When you configure the App to connect to your MQTT broker:

  • Connection details (hostname, port, username, password) are stored locally on your device

  • These credentials are used only to establish connection with your specified MQTT broker

  • We have no access to your MQTT broker or any data transmitted through it

  • It is your responsibility to secure your MQTT broker according to best practices

4. Permissions

The App requires the following permissions:

4.1 Network Access

  • Required to connect to your MQTT broker

  • Used only for establishing the MQTT connection you configure

  • No other network access is used

4.2 Background Operation

  • Required to maintain MQTT connection in background

  • Allows continuous monitoring of your heating system

  • No data is transmitted to external services

5. Data Storage

All data is stored locally on your iOS device:

  • Using iOS secure storage mechanisms

  • Data is encrypted by iOS security features

  • Data is automatically deleted when you uninstall the App

6. Third-Party Services

The App does NOT use:

  • Analytics services (Google Analytics, Firebase, etc.)

  • Advertising networks

  • Crash reporting services

  • Any third-party tracking or data collection services

7. Children’s Privacy

The App is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Your Rights

Since we do not collect any personal data, traditional data subject rights (access, rectification, deletion) do not apply. You have full control over:

  • All data stored on your device

  • MQTT connection settings

  • App preferences

To delete all App data, simply uninstall the App from your device.

10. Security

We implement appropriate technical measures to ensure data processed by the App remains on your device. However, please be aware that:

  • No method of electronic storage is 100% secure

  • You are responsible for securing your MQTT broker

  • You should use strong, unique passwords for your MQTT connection

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@mf-lab.com

  • Website: mf-lab.com

12. Compliance

This Privacy Policy complies with:

  • Apple’s App Store guidelines

  • General Data Protection Regulation (GDPR) principles

  • California Consumer Privacy Act (CCPA) requirements